SHIPPING POLICY

Order Processing

Once your order is confirmed, our team carefully prepares your order within 3–4 business days before shipping it. During this time, we verify and package your order to help ensure that it arrives in the best possible condition.

Shipping Time

After your order has been processed, the estimated delivery time is 10–12 business days, depending on the destination country. Delivery times may vary and may be extended due to the destination, local customs, or other factors beyond our control, such as carrier delays or logistical issues.

International Shipping

We offer international shipping. Please note that international orders may be subject to customs duties, taxes, or additional fees determined by the destination country. If applicable, these charges are the responsibility of the customer and are not included in the product price or shipping cost.

Delays

While we make every effort to meet the estimated delivery times, shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by the shipping carrier, customs processing, weather conditions, or other events beyond our control.

Incorrect Addresses

It is the customer's responsibility to ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays, failed deliveries, or lost packages resulting from an incorrect or incomplete address provided by the customer.

Contact

If you have any questions about the status of your order, please contact us at thepawknights@gmail.com and we will be happy to assist you.