Términos del servicio
TERMS OF SERVICE
GENERAL INFORMATION
Welcome to PawKnight! The terms "we," "us," and "our" refer to PawKnight. PawKnight operates this store and website, including all information, content, features, tools, products, and services related to it, to provide you, the customer, with a curated shopping experience (the "Services"). PawKnight is powered by Shopify, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced in this document (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available on our website. If you do not agree to these Terms of Service or our Privacy Policy, you may not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state of residence and that you have given consent for any of your minor dependents to use the Services on devices that you own, purchase, or administer.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, please note that product colors or appearance may differ from how they appear on your screen depending on the type of device you use and its settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be identical to how it is displayed in our online store.
All product descriptions may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. PawKnight reserves the right to accept or reject your order for any reason, at our sole discretion. Your order will not be accepted until PawKnight confirms its acceptance. We must receive and process your payment before accepting your order.
You should carefully review your order before completing your purchase, as we may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number you provided when placing the order.
You may return or exchange your purchase only in accordance with our Return Policy, available on our website.
You represent and warrant that your purchase is for personal or household use and not for resale or commercial export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in the confirmation email.
Unless expressly stated otherwise, published prices do not include applicable taxes or shipping, handling, customs, or import fees.
From time to time, we may offer promotions that are governed by terms and conditions different from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion's terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information and to promptly update such information when necessary to complete your transactions and allow us to contact you.
You represent and warrant that: (i) the payment information you provide is true, accurate, and complete; (ii) you are duly authorized to use the payment method provided; (iii) charges will be accepted by the applicable payment issuer; and (iv) you will pay all charges incurred at the published prices, including applicable shipping, handling, and taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the shipping carrier, customs processing, or events beyond our control.
Once we transfer the products to the shipping carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including, without limitation, all trademarks, text, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by PawKnight, its affiliates, or its licensors and are protected by intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.
Unless expressly stated otherwise, nothing in these Terms grants you any license or other rights under any patents, trademarks, copyrights, or other intellectual property owned by PawKnight, Shopify, or any third party. Unauthorized use may constitute a violation of applicable intellectual property laws. All rights not expressly granted are reserved by PawKnight.
The names, logos, product names, designs, and slogans of PawKnight are trademarks of PawKnight or its affiliates or licensors and may not be used without prior written permission. Shopify's names, logos, and trademarks belong to Shopify. All other names, logos, and trademarks appearing on the Services belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor control.
You acknowledge and agree that such tools are provided "as is" and "as available," without warranties of any kind. We will have no liability arising from your use of such tools.
Any use of optional tools offered through the site is at your own risk, and you should ensure that you understand and agree to the terms under which such tools are provided by their respective providers.
We may introduce new features and services in the future, which will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to third-party websites. We are not responsible for examining or evaluating the content or accuracy of such materials.
If you choose to leave the Services to access third-party websites, you do so at your own risk.
We are not responsible for any damages related to your access to third-party websites or your purchase or use of third-party products or services. Please carefully review the policies of such third parties before completing any transaction.
Any complaints or claims regarding third-party products or services should be directed to the applicable third party.
SECTION 9 - SHOPIFY RELATIONSHIP
PawKnight is powered by Shopify, which enables us to provide the Services. However, any sale or purchase made through our store is made directly with PawKnight.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and PawKnight, including any injury, damage, or loss resulting from the purchase of products or services.
You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising out of or relating to your purchase or transaction with PawKnight.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, available on our website. Certain personal information may also be subject to Shopify's Privacy Policy.
By using the Services, you acknowledge that you have read our Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit may be transmitted to and shared with Shopify, as well as with third parties that may be located in a country other than your own, in order to provide services to you.
Please refer to our Privacy Policy for more information about how we use your personal information.
SECTION 11 - COMMENTS
If you submit, upload, post, or otherwise provide ideas, suggestions, comments, reviews, or other content ("Comments"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium and for any purpose, including commercial purposes.
You also represent and warrant that: (i) you own or have all necessary rights to your Comments; (ii) you have disclosed any compensation received in connection with your submission; and (iii) your Comments comply with these Terms.
We have no obligation to maintain the confidentiality of your Comments, compensate you for them, or respond to them.
We may, but have no obligation to, monitor, edit, or remove Comments that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise in violation of third-party rights or these Terms.
You agree that your Comments will not violate any third-party rights or contain defamatory, abusive, obscene, or malicious content, viruses, or malware. You may not use a false email address or impersonate another person.
You are solely responsible for your Comments and their accuracy.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct such errors and to change, update, or cancel orders if any information is inaccurate, even after you have placed an order.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any applicable law or regulation;
(c) to infringe upon our intellectual property rights or those of others;
(d) to harass, defame, or harm any person;
(e) to transmit false or misleading information;
(f) to violate these Terms;
(g) to send spam or unsolicited advertising;
(h) to impersonate another person or entity; or
(i) to restrict or inhibit another user's use or enjoyment of the Services.
In addition, you agree not to:
(a) upload viruses or malicious code;
(b) reproduce, copy, extract, resell, or exploit any portion of the Services;
(c) collect personal information from other users;
(d) engage in phishing or pretexting;
(e) use bots, scraping tools, artificial intelligence tools, or other automated means to access the Services; or
(f) bypass or circumvent any security measures we use.
We reserve the right to suspend or terminate your account at any time if we determine that you have violated these Terms.
SECTION 14 - AGENTS
14.1
This section ("Agent Terms") applies if you use, permit, or cause the implementation of an Agent to access, use, or interact with any Service. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of a person or entity without direct supervision.
14.2
No Agent may access, use, or interact with the Services unless it operates in strict compliance with the requirements of Section 14.4. Agents may not do so if we have requested that they refrain from such activity.
14.3
We may restrict, including through technical measures, the access, use, and interaction of any Agent with the Services.
14.4
Agents must:
(i) identify themselves as such in every HTTP/HTTPS request, including "Agent/[agent name]" in the user-agent field;
(ii) not conceal or misrepresent their automated nature;
(iii) respond truthfully to any question intended to determine whether the interaction originates from a human or an automated system; and
(iv) not circumvent any measure intended to control Agent access to the Services.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services, at our sole discretion and at any time, without notice. You will remain responsible for all amounts owed through the date of termination.
The following sections will survive termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented through the Services is provided for general informational purposes only. We do not guarantee its accuracy, completeness, or usefulness. Any reliance you place on such information is at your own risk.
Except as expressly stated by PawKnight, the Services and all products offered through them are provided "as is" and "as available," without warranties or conditions of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied warranties, so this disclaimer may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, PawKnight, its partners, directors, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, will not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including loss of profits, revenue, savings, or data, arising out of or relating to your use of the Services or any product purchased through the Services, even if advised of the possibility of such damages.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless PawKnight, Shopify, and their affiliates, partners, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim, including reasonable attorneys' fees, arising from:
(1) your breach of these Terms;
(2) your violation of any law or third-party right; or
(3) your access to or use of the Services.
We will notify you of any indemnifiable claim. We may control the defense and settlement of such claim, including the selection of counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent.
You agree to cooperate in the defense of indemnification claims.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the unenforceable portion will be deemed severed without affecting the validity of the remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
These Terms, together with any policies posted by us, constitute the entire agreement between you and PawKnight and supersede any prior agreement or communication, whether oral or written.
Any ambiguity in the interpretation of these Terms will not be construed against the party that drafted them.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign this agreement or any of your rights or obligations without our prior written consent. Any attempted assignment in violation of this provision will be void.
We may transfer, assign, or delegate these Terms without your consent.
SECTION 22 - GOVERNING LAW
These Terms will be governed by and construed in accordance with the laws applicable in the jurisdiction where PawKnight is headquartered, without regard to conflict-of-law principles.
You and PawKnight agree to the jurisdiction and personal jurisdiction of the federal and state courts located in such jurisdiction.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and do not limit or otherwise affect the contents of these Terms.
SECTION 24 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
We will provide notice of material changes as required by applicable law, and such changes will become effective on the date specified in the notice.
Your continued use of the Services after any changes are posted constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
PawKnight